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COVID-19 Situation (Last update - December 8th, 2020)
We are currently delivering orders as normal.
PLEASE NOTE: Some international packages may take longer to arrive, due to Covid-19. Please allow 1-2 weeks after the estimated delivery date.
Christmas Delivery Times:
All orders placed up until 23/12/2020 will be shipped as normal. Orders placed between December 23-31st will be shipped on January 2nd. We hope you have a lovely Christmas!
Cut-off Times
- All orders placed on weekdays before 2:30 p.m. will be shipped that same day. Orders after 2:30 p.m. will be shipped the next working day.
- Note: We do not ship orders on the weekend. If you order on Friday after 2:30 p.m. your order will be shipped on Monday. This includes Tracked 24 Next Day Delivery
UK Delivery Information
| Shipping Method | Price | Arrives In |
| Royal Mail Tracked 48 | £3.99 (Free for orders over £50) | 2-3 working days |
| Royal Mail Tracked 24 | £4.99 | Next working day |
- If your order has not arrived within the time specified above, please contact us. Please ensure you contact us within 7 working days in the unlikely event that you have not received your order within the delivery timeframe.
International Delivery Information
| Royal Mail International Non Tracked (EU) | £6.99 (Free for orders over £75) | 5-7 working days |
| Royal Mail International Non Tracked (ROW) | £6.99 (Free for orders over £75) | 7-10 working days |
| Royal Mail International Tracked (EU) (NEW) | £11.99 | 5-7 working days |
| Royal Mail International Tracked (ROW) (NEW) | £11.99 | 7-10 working days |
- Please note: We strongly recommend using a tracked service for your delivery, to ensure maximum safety of delivery. If you select an untracked service, we will not be able to track the status of the package.
- Countries that require PO box: Please be aware that you are responsible for making sure that you provide the correct address. Countries such as the UAE require a PO box address. Failure to do so may result in loss of package or having to pay for delivery again if the package is returned to us.
- Shipping times above are an estimate, based on Royal Mail. Please allow the full shipping time to pass, plus an additional 3-5 working days before contacting us if your delivery hasn't arrived.
Sale / Launch Information
- During sale / launch times, you may experience a slightly slower delivery. Please allow an extra 1-2 working days for us to ship your order, due to higher volume of orders for us to process.
Tracking Information
- If you have placed an order and selected a tracked shipping method, you can track your order here.
Addresses
- You are responsible for ensuring you input the correct address. Failure to do so may result in loss of package / re-paying the delivery fee for us to send out your order again, if it is returned to us by Royal Mail.